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Help › Bidders

Rating a seller

After pickup or shipping, rate the seller once for each invoice.

After you pick up or your order ships, we ask you once to rate the seller from 1 to 5 on three things: whether lots were as described, communication, and pickup or shipping. You can rate from your invoice page, and change it for 14 days.

A seller's storefront shows their average once they have 20 ratings, with how often lots were refunded as not as described.

Didn't answer it? Contact Catalot support or email rstuart@stubros.com.