Help › Bidders
Getting your lots shipped
Ask for shipping on your invoice page; how it works depends on the sale.
Each sale says how it ships. Open your invoice after it is paid and choose Ship.
The seller ships it
Confirm your address and you see an estimate. The seller packs your lots, and your card is charged the postage, insurance on valuable lots, and the seller's handling. If the real total is more than your estimate, you are asked to approve it first. You get tracking by email when it ships.
A shipping partner ships it
Some sellers use a partner to pack and ship. It works the same way; the partner's handling is shown on the lot page.
An outside service ships it
The seller hands your lots to a local shipping service on a collection date. You pay the seller's transfer fee (often $5) when you ask; the service then contacts you about its own postage. Ask before the deadline shown on your invoice page.
Pickup only
Some sales and some lots do not ship at all: the lot page says "Pickup only".
Didn't answer it? Contact Catalot support or email rstuart@stubros.com.